First had sticky A, second one the right stick started to drift. Update: From 1 to 4 stars.I got a refund of the 30€, an apology and an understandable explanation. I like it but I'm nut use to it as of yet. This controller comes with 0-3 months warranty, with extended warranty up to 12 months. Scuf Wanting money now to repair. The same applies to the other product mentioned above. Especially if you buy it with a warranty. My 5 year old had a really hard time reaching the back paddles on the SCUF controller, so I ⦠They are not built to last and will be the worst money you ever spend. Controller serial numbers are 14 characters long and donât include dashes. Vantage 2 was built to accelerate gameplay, reduce hand-fatigue, and change configurations to improve your performance. The SCUF Vantage 2 controller has been fine-tuned and engineered to meet the demands of high-performance gaming. Please choose another country to see content specific to your location and shop online. AND THE CONTROL IS AMAZING. SCUF Vantage 2 Wired Controller for PS4 & PC. Newegg shopping upgraded ⢠The Scuf Prestige is the latest controller from Scuf Gaming. The Scuf Infinity 4PS Pro starts at $160, while the Scuf Impact starts at $170. The extended warranty must be purchased at the time of purchase of the controller. Creating a Return. Scuf requires a special tool to change joysticks and as far as i know cant change paddles or d-pad. An unsponsored, unbiased review of the NEW SCUF Infinity 4PS Controller for the PS4. The costs of warranty work and standard return shipping to our customers are also included in the coverage of the warranty. If you got a good one you are set but it seems that was not the norm. How do I return my product for a repair or upgrade? We had purchased the 5 year extended warranty but that does help us. there are plenty of other brands like battlebeaver that are insurmountably better. Model SG305-02. 98. If I am outside of my warranty, can you still repair my item? Designed to meet the needs of todayâs competitive gamers, the Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro. With scuf you better hope it doesn't break after 90 days. All accessories come with a 30 day warranty from ⦠Warranty 6 months â Manufacturer. Check Stores. A warranty is provided by a manufacturer and is included in the purchase price of the product. Up to 30 hours on a single charge, thatâs a game changer when you consider the convenience and freedom of wireless play on Xbox, PC, and mobile (Android). Grab a bargain on one today at JB Hi-Fi They extended the warranty out to a year because so many people had issues I believe, or they simply had a lot of complaints. These piece of sh!t controllers break after a year if you are lucky. The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, unauthorized product modification, or repairs. Learn More- opens in a new window or tab Any international shipping and import charges are paid in part to Pitney Bowes Inc. Yes, I want to receive emails about products, news, and more from ASTRO Gaming*, Free shipping on orders over $29. No need for AA batteries. Had to pay postage each time and the 3rd time was out of warranty so had to pay a ridiculous fee for repairs. Tf kind of customer service is that.I also emailed support like 5 times and never received a response. The worst part is that after about 2 years even the paddles are not working as they used to.They are working 50% of the time making the expensive purchase of this controller completely useless.They should use higher quality materials my guess is that any gamer who plays often is forced to buy a new controller every few months.If you play rarely you would have expected that the controller would last 2 years, but it was not the case.My original Sony controller is like new and it works perfectly. Warranty 6 months â Manufacturer. They extended the warranty out to a year because so many people had issues I believe, or they simply had a lot of complaints. Besides the generic colors they offer, the cheapest custom colors you can do(for the faceplate) is $12.50. The recent reviews haven't really matched up with my expierence so I decided to leave mine as well. De Scuf Red Reaper Infinity 4PS + FULL KIT is een nieuwe aanvulling aan de Scuf Infinity series. Scuff gaming is excellent i orders on the 25 last year and little do i notice 2 days later it arrived. Newegg shopping upgraded ⢠This method FINALLY let my headset adapter work with the Xbox One elite controller. This applies to accidental damage protection and extended manufacturer protection. De FULL KIT duidt op het feit dat bij dit model alle Scuf accessoires meegeleverd worden: de controller grip, de extended triggers, triggerstops, aanpasbare hairtrigger en EMR. Learn More- opens in a new window or tab Any international shipping is paid in part to Pitney Bowes ⦠Quality Control was a mess on ES2. This meticulously designed SCUF controller is the most customizable gaming controller on the market. Condition is "Used". The Scuf Prestige is the latest controller from Scuf Gaming. Sent it in 3 times for repairs. I went through a few myself. Available modifications include custom colors and textures for most buttons and elements of the product. This meticulously designed SCUF controller is the most customizable gaming controller on the market. !I actually like the controllers themselves however the quality is HORRIBLE!! Empezamos con una ergonomía mejorada, que mantiene la comodidad tras largas sesiones de juego, así como partes intercambiables para que se adapte tanto a tus manos como a tu estilo de juego. advertisement. 3 repairs and 13 months later and still not fixed. Warranty. I paid a small fortune for one of these ridiculous controllers (Infinity) for our PS4, assuming you get what you pay for, so I could have a quality controller. What a horrible experience and bad quality control. Up to 30 hours on a single charge, thatâs a game changer when you consider the convenience and freedom of wireless play on Xbox, PC, and mobile (Android). Please see your Extended Service Plan for full details of coverage, limitations and exclusions. Scuf makes you buy each set. Cable USB Cables, Scuf Gaming Controllers for Sony PlayStation 4, Scuf Gaming Microsoft Xbox One Controllers, Video Game USB Cables, USB Cables for Microsoft Xbox © 2021 ASTRO Gaming. I will be getting it repaired independently, selling it, and using the money to buy a new controller from one of Scuf's competitors. Windows 39.98 $ 39. The paddles feel wonderful - that's really the selling point - and are easy to depress. With SCUF Paddles for Xbox Elite Series 1 & 2 are positioned for optimal performance, shortening time between actions so you play faster and with more comfort., CORSAIR keep the competition on their toes with their latest installation. Returns will not be accepted except (a) in accordance with the standard limited warranty provided for the product; or (b) due to errors made by ASTRO Gaming in customizing or personalizing the product. This meticulously designed SCUF controller is the most customizable gaming controller on the market. This controller comes with 0-3 months warranty, with extended warranty up to 12 months. Scuf Gaming Gamepads, Scuf Wireless Controllers, Scuf Gaming Multicolor Controllers, Scuf Gaming Wireless Black, Scuf Gaming Video Game Controllers, 1-4ft. Of course, for those of you who just want to game, make sure you have bought a backup controller for when this breaks on you, which it will, almost straight out of the expensive box. FREE Shipping by Amazon. With the now extended six months of warranty, combined with the modularity, I feel much better about saying that this $120+ controller is worth the investment. The Scuf Infinity feels very good in the hands and is slightly different than a normal controller. Need immediate assistance with your question? I’ve requested a repair but never got a response. Most of our products carry a one-year warranty (unless stated otherwise) on defective parts or faulty workmanship during the manufacturing process. Controller breaks too easily. ; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller. Scuf requires a special tool to change joysticks and as far as i know cant change paddles or d-pad. COVID - How has COVID-19 Impacted SCUF's repair process? my controller came with a broken chord so charging is almost impossible, paddles have to be configured every time I turn on controller, and even with full power the controller will disconnect or turn off in the middle of gaming (have to configure paddles again). First had sticky A, second one the right stick started to drift. I personally recommend to purchase extended warranty from retailers. MANUFACTURERâS DESCRIPTION Professional Controllers for Xbox One and PC Find out why 90% of pros use SCUF. Regards! Let me know if it worked for you too! I wouldn't recommend anyone to get a SCUF controller over the Elite Series 2. The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, unauthorized product modification, or repairs. What is the Scuf Gaming return policy? The Scuf Infinity 4PS Pro starts at $160, while the Scuf Impact starts at $170. The SCUF Digital Triggers decrease reaction time by removing the traditional pull of a standard controller trigger, and replacing it with the instantaneous click you would expect from a mouse. Designed to meet the needs of todayâs competitive gamers, the Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro. The biggest gripe about this controller is the price and the triggers. Expen$ive controller that breaks soon and easily. Enhance your aiming with new adjustable-tension thumbsticks, fire even faster with shorter hair ⦠Takes up to 2 weeks per support email and they don’t respond to your actual original email and it’s content.Would never purchase again from them. Learn More- opens in a new window or tab International shipping paid to Pitney Bowes Inc. Model SG305-02. Don’t buy this pos controller. Coverage Starts. International shipping and import charges paid to Pitney Bowes Inc. These warranties begin at the time of delivery and coincide with the manufacturerâs one-year warranty, and they continue that full parts and labor coverage for up to five years from the time you take delivery. If you want my advice, honestly, just buy the £24.99 nacon (wired) controller from Argos (Or such like) which has worked faultlessly and tirelessly since I sent the cheaply made Scuf controller back the first time and nis my preferred reliable controller (Which reminds me to write a good review for them). Good to see they increased it for the Elite 2. SCUF Prestige's integrated, high-performance layer of grip provides a textured non-slip surface that improves comfort. The paddles are no where near as functional as the Elite controller. Then I received lots of weird emails from Scuf stating that I was happy and the query was settled (all with a no-reply email) and how great I thought Scuf was (??!! Terrible support from scuf. Model: 503-601-01-010-NA. Deze controller is compatibel met de Playstation 4 en PC. Details: The SCUF Vantage 2 controller has been fine-tuned and engineered to meet the demands of high-performance gaming. Enchantrixto Tech has presented a detailed review on SCUF controller, SCUF Controller PS4, SCUF controller alternatives for PS4, and SCUF controller Fortnite. So it now sits on a shelf, broken having been used for only around 4 month since new, looking nasty (Paint had peeled already)and reminds me to always read trustpilot first to avoid this bad service, bad quality rubbish company who's customer service is purely based on making rubbish claims of their own excellence so they can charge you for their bad workmanship. Shop Scuf Infinity1 Carbon Fiber Black Controller for Xbox One - Dick Smith. Price Match Guarantee. Release Date: 02/10/2021. Buy SCUF Vantage 2 Wired/Wireless Controller Black for PS4 - Compatible w/ PC & PlayStation 4 - Wireless & Wired Option - Micro-USB to USB Connectivity - Bluetooth Connectivity - Upgraded trigger with fast shipping and top-rated customer service. It hit the market at the end of 2001 and became instantly popular in the United States. Instead they could offer me 15% off a new controller in exchange for my brand new $200 one that requires only simple repairs. My 5 year old had a really hard time reaching the back paddles on the SCUF controller, so I ⦠An extended service contract covers repair costs for specific components but is not an extension of the manufacturer's warranty. So, I cant really speak on it until a later date.Some gripes I have about the cost.I understand the customization is a selling point, but in no way, shape or form should the customization options cost over $10. Thats scam - I payed extra for premium delivery and they still use the basic delivery.Never again! To those wondering how a warranty could relate to a potential revision: It's possible a revision is incoming since they've began to issue replacements just before E3. Best Extended Warranty for Xbox Consoles. A photo-realistic functionality allows you to see the exact look of the unit before purchasing. Scuf Gaming Gamepads, Scuf Wireless Controllers, Scuf Gaming Multicolor Controllers, Scuf Gaming Wireless Black, Scuf Gaming Video Game Controllers, 1-4ft. Just give it a miss, another rubbish company selling expensive plastic rubbish. Thanks for wasting literally a month of my time and making me pay for shipping for no reason. All SCUF controllers come with at 6-month (180 day) warranty from the date your order is delivered to you. This controller is so bad that i prefer a normal broken ps4 controller. Just had the paddle crack on me while jumping In Warzone. The Xbox Elite Series 2 controller has a warranty of 90 days. Each new controller comes with a 90-day warranty, which if you do end up using, will then extend for a further 90 days. They enhance your overall gaming experience. We understand that you are interested in learning more information about the warranty for the Xbox Elite Series 2 controller. received a broken controller. Elite comes with mutiple joysticks and d-pads. Bought brand new Scuf impact controller, it came broken, I paid £35 for delivery , I have to pay for recorded delivery to return it, I’m losing out about £50 all in all when I spent £250 on products from them. Scuf Wanting money now to repair. Our warranty covers modchip, modchip installation and manufacturerâs defect in the controller. Jul 28, 2020. 1 ⦠Reviews . The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, unauthorized product modification, or repairs. But this controller is NOTHING compared to the astro c40. I would recommend buying from elsewhere. The Elite Series 2 controller is an Erector set. Details: The SCUF Vantage 2 controller has been fine-tuned and engineered to meet the demands of high-performance gaming. This controller is a Lego. Purchased device for son. Customize your Xbox One S Wireless Controller your way with our advanced and user-friendly Controller Creator platform. received a broken controller for $150. AVOID - EXTREMELY OVER PRICED VERY LOW BUILD QUALITY RUBBISH, SCUF IS A DISHONEST COMPANY- DONT GIVE BUSINESS. Oh yeah, but GREAT marketing to sell this plastic rubbish onto all unsuspecting gamer's. Grab a bargain on one today at JB Hi-Fi The extended warranty must be purchased at the time of purchase of the controller. the only way to get a warranty replacement it to ship it back, wait 15+ business days and then get it back. SCUF controllers are also customizable as per your needs for various gaming. Don’t do it. 1. by SCUF GAMING. SKU: 6451655. How do I know if my controller is in warranty? Elite has a nice warranty. The same applies to the other product mentioned above. This extension applies retroactively for Elite Series 2 controllers sold to date. SCUF Prestige includes a 10-foot braided micro-USB cable for wired play and charging. It adopts the DualShock 4 design whilst adding some valuable additional features, the paddles being a ⦠SCUF is the maker (leader) of custom gaming controllers. Customers located outside of the United States are responsible for any shipping costs on items sent in for warranty evaluation/repair (locations in both the US and UK), but the costs of warranty work and standard return shipping are included in the coverage of the warranty. After weeks they are finally returning the controller to me. When I contacted them again, they said it was outside of guarantee and I would have to pay for them to repair it. Now, to most people, the absence of a warranty certificate may sound like a deal-breaker. Doesn't seem like a very organized company unfortunately. I will never spend another dime on a scuf controller. Each new controller comes with a 90-day warranty, which if you do end up using, will then extend for a further 90 days. Not to mention how they nickle and dime you for every other color option when it comes to things like the ABXY buttons, rings, thumbstick colors, and every other option they have.- That is a gripe with their sales practice and not the controller functionality.Over all(only being 4 days old) the controller has treated me well so far. Ideal for extended hours of gameplay. DO NOT BUY FROM SCUF. I went through a few myself. The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, unauthorized product modification or repairs. Extended Warranties provide peace-of-mind for your purchase. A replacement product provided under warranty may not be personalized/customized if ASTRO Gaming has discontinued the personalization/customization service for that product. Both have had nothing but issues from day one!! I really wish I had never supported them in the first place, if only I had known how little they value their customers. These triggers are only recommended for shooting games. This company is a joke and does not value their customers. To ensure your satisfaction, weâre extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. Then after around a month later, it broke. happens at least once a day. After they recieved the controller, the company attempted a bait and switch tactic claiming they can no longer repair this model type. Not yet reviewed. Controller has trigger stop R2 & L2 EMS mapping (can change the back paddles to any button) Extra extended L2 & R2 buttons. Had it for a few months and the the controller wore out. Customers located in the United States will receive a pre-paid shipping label to be used to send in items for warranty evaluation and repair. They put no durability into any of their controllers and pice them at 200-300 dollars per controller please don’t waste your money here. So sent it back to Scuf (UK) for repair. REAL REAL TRASH. For a 300 dollar controller you shouldn't be having this many issues and if there are get them fixed asap. Absolutely horrible experience will never use them again. they ignore warranty and return policies to avoid helping you. I genuinly have enjoyed my Scuf so far.I received the controller on the 4th and I've had a few hiccups here and there(probably due to my own error) with the battery not lasting as long as it said it would.I ordered the Xbox Prestige controller for both wired and wireless play.The controller seems of good quality, the magnetic faceplate is something I truly do enjoy(I have a knack of cleaning my controllers regularly) and the faceplate makes it easy to clean.- The grip is something I have mixed feelings about. Condition is "Used". I have been refused a return and am stuck with a, broken from the start, controller. The A and E tech is supposed to just show up and call LG to start the authorization for return, but no tech is showing up. Waste of money. This worked for around 2 further months, then broke (of course being of such rubbish build quality). Then it arrived, build quality was a complete let-down, flimsy plastic, noisy switches (rubbing on the case) the Sony standard one is a lot better, which is saying something! Elite has a nice warranty. Warranty does not cover normal wear nâ tear or abuse. Super, i orderd from the netherlands. Buy an extended warranty with the Elite, or use Microsoft warranty service (takes about 2 weeks and is free) and you'll be much much happier - even with that huge hassle. Ideal for extended hours of gameplay. Ideal for extended hours of gameplay. I explained how absurd of an offer that was and asked if customer service could do anything better to remedy this frustrating situation. If your console is still covered under the manufacturer warranty, we may direct you to them. SCUF Elite Series 2 Paddles for Xbox Elite Series 1 & 2 - Xbox With SCUF Elite Series 2 Performance Thumbsticks for Xbox Elite Series 2- Red - Xbox. I wouldn't recommend anyone to get a SCUF controller over the Elite Series 2. It adopts the DualShock 4 design whilst adding some valuable additional features, the paddles being a ⦠The SCUF Vantage 2 controller has been fine-tuned and engineered to meet the demands of high-performance gaming. Change your controller's look in seconds with the removable magnetic faceplate and ⦠Warranty does not cover normal wear nâ tear or abuse. SCUF Vantage 2 Wired Controller for PS4 & PC. $19.99 Your price for this item is $19.99. Most of our products carry a two-year warranty (unless stated otherwise) on defective parts or faulty workmanship during the manufacturing process. PLENTY OF JUICE. Personalización avanzada para el máximo control. Nuestro objetivo era diseñar el mando definitivo, capaz de adaptarse a cualquier jugador. Call us ⦠Ordered in November for a Christmas gift, controller arrived with broken buttons right out of the box, returned for repair and it was finally re-shipped February 2nd but they put the wrong zip code on the package so it’s being returned to sender. 25 £ ... thank you for making the click stick mod kit it was a huge upgrade because it adds fuction like a scuf but, adds comfort unlike the razer ruiju ultimate. However, for the removable paddles, the warranty has been extended to 12 months. The company is either completely mismanaged or completely dishonest in their business practices (bait and switch). Now, to most people, the absence of a warranty certificate may sound like a deal-breaker. I am so tired of this never ending problem. Enhance your aiming with new adjustable-tension thumbsticks, fire even faster with shorter hair ⦠Users are able to purchase an extended warranty for $20 within the first 45 days of purchasing the controller. Buy SCUF Vantage 2 Wired/Wireless Controller Black for PS4 - Compatible w/ PC & PlayStation 4 - Wireless & Wired Option - Micro-USB to USB Connectivity - Bluetooth Connectivity - Upgraded trigger with fast shipping and top-rated customer service. Bill Gates unveiled the Xbox at the Game Developers Conference in 2000. Click for FAQs. Warranty. they are a terrible company to work with to get a proper return. SCUF - Elite Series 2 Performance Thumbsticks for Xbox Elite Series 2 I 4-Pack. If you got a good one you are set but it seems that was not the norm. Only the latest review will count in the company's TrustScore. Scuf Wanting money now to repair. View Complete Terms and Conditions. With the now extended six months of warranty, combined with the modularity, I feel much better about saying that this $120+ controller is worth the investment. Good to see they increased it for the Elite 2. The infinity allows for solid customization with stick ⦠And yes, i know what i talking about, normally i play with astro c40, and i’ve also playing with Razer controllers. Anyways after arguing I got them to take it back and now I haven't heard a single thing from them for about 2 months about my controller status so I have no idea what's going on. Cable USB Cables, Scuf Gaming Controllers for Sony PlayStation 4, Scuf Gaming Microsoft Xbox One Controllers, Video Game USB Cables, USB Cables for Microsoft Xbox Thereâs a 31 day waiting period post-purchase before you can make a claim on your gaming console. Now Im happy and looking foreward to play with the new controller.My last Scuf Controller was pretty good in the beginning, but it broke after just 6 month or so. Controller has trigger stop R2 & L2 EMS mapping (can change the back paddles to any button) Extra extended L2 & R2 buttons. Because of lockdown I wanted it as quik as possible so I booked "Premium Package" for shimpent and packing for 30€ extra.Now I see that SUCF used the "Classic" delivery and my controller is on the road for 14 days now and has not even arrived in my country!!! All rights reserved. No need for AA batteries. Vantage 2 was built to accelerate gameplay, reduce hand-fatigue, and change configurations to improve your performance. Microsoft had 90 day warranty for their X360 HDDs. This extends the warranty time to three years. SCUF Prestige includes a 10-foot braided micro-USB cable for wired play and charging. You can contact xbox xbox support to verify how much will be to fix your controller . ), eventually after around 3 months I got my controller back!! Stay in Touch By entering your email above, you agree to receive emails from Upsie about its products and services. They delivered a day late which isn't a big deal I can get over that. Microsoft had 90 day warranty for their X360 HDDs. From day 1 i had controller drift, from day 5 my left bumper button stopped working as it should and now 3 months later the right analog stick is all sorts of messed up. The all-new Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro, including adjustable-tension thumbsticks, new interchangeable components, up to 40 hours of rechargeable battery life and limitless customisation with the Xbox Accessories app on Xbox One and Windows 10. $150 for a crap product. *Extended Warranty Plans are available for purchase when you add to cart or you may call and order with a member of our sales team at 888-768-1710. Remember all devices (controllers, battery, headsets) only have 90 days warranty. THIS COMPANY IS TRASH. Scuf makes you buy each set. Change thumbstick length & shape, fully adjust triggers and remap paddle configurations on ⦠Customer service (if you can reach them) is a total waste of time. Not yet reviewed. This meticulously designed SCUF controller is the most customizable gaming controller on the market. maybe one day they were good but they are absolutely terrible. Extend your warranty from the standard 3 months to 1 year. Change thumbstick length & shape, fully adjust triggers and remap paddle configurations on ⦠Elite comes with mutiple joysticks and d-pads. Who knows if I’ll ever get to use the thing. Take your game to the next level with the fully modular SCUF Infinity1. Controller came broken. What is the SCUF warranty? So, thank you for making something so useful but so easy to add to are ps4 dualshock 4. I will never order a scuf anything again. Q & A . The all-new Xbox Elite Wireless Controller Series 2 features over 30 new ways to play like a pro, including adjustable-tension thumbsticks, new interchangeable components, up to 40 hours of rechargeable battery life and limitless customisation with the Xbox Accessories app on Xbox One and Windows 10. So much so, that they are the go to controller for professional gamers who play in leagues like MLG, ESL, GFinity, EGL, UMG, and ESWC. I decieded to give it one more try and ordered a new one. The response was them returning the controller. We are experiencing order processing delays of up to a week due to weather conditions. 1. I was well updated on the status of my order. They also sponsor big events and are apart of the Call of Duty World Championships. I kept the controller with care and often in its original box, but it did not last. Won’t buy again or recommend. * The scuf Impact is without doubt the worst controller i ever played with! Orders for customized products are non-cancellable and non-refundable after the order is placed, and cannot be exchanged. Was awful when mine went kaput within the first few months and a replacement would've cost $100. * Extended Warranty i. They are trusted by pro-gamers. With scuf you better hope it doesn't break after 90 days. Just bought a controller from Scuf about 2 months ago now got expedited shipping so I could get it faster. I don't even play often and the thumbsticks lost all their rubber or soft part on top. But the controller only last about a day and a half before the right trigger would get completely stuck down.
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